Privacy Policy

Effective Date: May 08, 2026

Veltrex Solutions ("Company", "we", "our", or "us") respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, and protect your information when you interact with our services, including our AI-powered call and messaging systems.

1. Information We Collect

We may collect the following types of information:

Name, phone number, email address
Service-related information (job details, inquiries, requests)
Communication data (calls, text messages, and responses)
Website activity and form submissions

2. How We Use Your Information

Your information is used to:

Respond to inquiries and provide requested services
Send appointment confirmations and reminders
Follow up on service requests or estimates
Improve our services and customer experience

3. SMS & Call Communication (A2P Compliance)

By providing your phone number, you consent to receive calls and text messages from us, including messages sent by our AI systems.

Message frequency may vary depending on your interaction
Message and data rates may apply
You can opt out at any time by replying STOP
For help, reply HELP or contact us directly

We do not send unsolicited messages. You will only receive communication related to your inquiry, service, or prior interaction.

4. Consent

By submitting your information through our website, forms, or by contacting us directly, you consent to receive communication via phone, SMS, and email. This includes automated and AI-assisted communications.

5. Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Your data may be shared with trusted service providers (such as CRM, messaging platforms, and scheduling systems) strictly for the purpose of operating our services.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse.

7. Your Rights

You have the right to:

Request access to your personal data
Request correction or deletion of your data
Opt out of communications at any time

8. Cookies & Tracking

Our website may use cookies and tracking technologies to improve user experience and analyze website performance.

9. Third-Party Services

We may use third-party tools and platforms (such as GoHighLevel, CRM systems, and communication providers) to deliver our services. These providers are obligated to protect your data.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Veltrex Solutions
Phone: (480) 221-0932
Email: info@veltrexsolutions.com